Help!!! (part 1) ------------------------------------------------------------------------------- Surely Analyzer has several bugs. However, sometimes the error is not due to Analyzer. A network driver could not be installed properly, a network card could not be supported, and so on. Before asking for technical support, please read carefully these notes: 1 Supported All the platform supported by the WinPcap drivers. Basically, platforms Windows 98/ME and NT/2000. Take care: Analyzer has some problems with earlier versions of Windows 95. 2 Hardware Ethernet is well supported. Token Ring and FDDI should be compatibility supported as well; dial-up adapters are usually unsupported. Since this feature depends on the WinPcap library, more details can be found at the WinPcap home page. 3 Problems when These are not problems of Analyzer. Analyzer relies on WinPcap selecting for that. Please refer at the help provided by WinPcap home interfaces page. 4 No packets 1. Is the adapter in promiscous mode? Please check at "Begin are captured capture", then "Advanced Settings". 2. Are you on a switched network? Switches allow to capture only your traffic (except multicast and broadcst packets). 5 Problems with Analyzer uses Microsoft extensions to show HTML helps. These the help extensions are available in all the systems in which Microsoft Internet Explorer 5.0 is installed. Latest version is downloadable from the Microsoft web site (click here for more details). 6 Protocol Please refers to the NetPDL page. dissectors 7 Documentation We are not native speakers. We apologize for the English translation that contains several mistakes. 8 Known bugs We're in a alpha release... please be patient... 9 Mailing List Please check at our mailing list archive in order to see if someone already got the same problem (and it got an answer as well). If you require some more information, please >> follow this link >>.