Help!!! (part 1)
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Surely Analyzer has several bugs. However, sometimes the error is not due to
Analyzer. A network driver could not be installed properly, a network card
could not be supported, and so on. Before asking for technical support, please
read carefully these notes:
1 Supported All the platform supported by the WinPcap drivers. Basically,
platforms Windows 98/ME and NT/2000. Take care: Analyzer has some
problems with earlier versions of Windows 95.
2 Hardware Ethernet is well supported. Token Ring and FDDI should be
compatibility supported as well; dial-up adapters are usually unsupported.
Since this feature depends on the WinPcap library, more
details can be found at the WinPcap home page.
3 Problems when These are not problems of Analyzer. Analyzer relies on WinPcap
selecting for that. Please refer at the help provided by WinPcap home
interfaces page.
4 No packets 1. Is the adapter in promiscous mode? Please check at "Begin
are captured capture", then "Advanced Settings".
2. Are you on a switched network? Switches allow to capture
only your traffic (except multicast and broadcst
packets).
5 Problems with Analyzer uses Microsoft extensions to show HTML helps. These
the help extensions are available in all the systems in which Microsoft
Internet Explorer 5.0 is installed. Latest version is
downloadable from the Microsoft web site (click here for more
details).
6 Protocol Please refers to the NetPDL page.
dissectors
7 Documentation We are not native speakers. We apologize for the English
translation that contains several mistakes.
8 Known bugs We're in a alpha release... please be patient...
9 Mailing List Please check at our mailing list archive in order to see if
someone already got the same problem (and it got an answer as
well).
If you require some more information, please >> follow this link >>.